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Terms And conditions

TERMS AND CONDITIONS OF USE

THE FOLLOWING TERMS AND CONDITIONS OF USE AGREEMENT (hereafter "Terms") governs your use of our web site (hereafter "web site"). It is vitally important that you read the Terms carefully, as your use of the web site will automatically constitute your agreement to be legally bound by the terms and conditions set out herein. These Terms also govern your use or purchase of the products/services provided through or in connection with the web site (hereafter "services"). Each time you use our services, you acknowledge that you have read these Terms and agree to be legally bound by them. If you do not agree to be bound by these Terms, you may not use the web site(s) or the services provided by Business through its web site(s).

This website is owned by tmtraders, a trading name of TMTRADERS (hereafter “Business”) , a company registered in England and Wales (company number 10439517), whose registered office is at Suite LP34362, 20-22 Wenlock Road, London, England, United Kingdom, N1 7GU.

The following words used in these Terms shall have the following meanings:

  • “Personal Information” shall mean all data and/or information provided by and about User, including e-mail address (es), name, address, credit card, or other payment information, etc.;
  • "Business web site" shall mean all web sites on which Business provides products and/or services.
  • "Business User" shall mean all Users of the Business web site(s) and services.
  • "Business Products and Services" shall mean all products and/or services provided directly by Business;
  • “3rd–Parties” include all advertisers, partners and affiliate vendors that are included on, or linked to, the Business web site(s).

ORDERING SERVICES FROM US

Individuals: These terms of sale apply to all goods and services supplied by TMTRADERS via http://www.totalmarkettraders.com. The website is governed by the following terms and conditions; they do not affect your statutory rights.

Description and price of services

We have taken care to describe and show services as accurately as possible. Despite this, slight variations in services may occur. We provide you with service information on http://www.totalmarkettraders.com. If there is anything which you do not understand, or if you wish to obtain further information, please contact our Customer Services team on: This email address is being protected from spambots. You need JavaScript enabled to view it..

We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a service is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). We reserve the right to alter all service pricing without notice.

Service images and screenshots are for illustrative purposes only and may differ from the actual service.

All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

Placing an order

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the services you have ordered. Any order placed by you for services advertised on our website is an offer by you to purchase the services selected in your order. No contract exists between you and us for the provision of services until we have received your order and accepted it (which we may do at our discretion). We will send you an order acknowledgement shortly after you place your order, notifying you that we have received your order. This acknowledgement is not notification that we have accepted your order.

Our acceptance of an order takes place when we activate the service or send you confirmation by email, even if your payment has been processed immediately.

We may refuse in our discretion to accept an order:
(a) where we cannot obtain authorisation for your payment;
(b) if there has been a pricing or product description error; or
(c) if you do not meet any eligibility criteria set out in our terms and conditions. 
(d) services or information ordered by you are not available; 

Where we do not accept your order but have processed your payment, we will re-credit your account with any amount deducted by us from your debit or credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to pay any additional amount as compensation for disappointment.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase services from our site. The use of our website may be prohibited by certain national laws. We make no representation and accept no liability in respect of the use of the services you purchase.

Payment

Payment can be made by any of the options advertised on our website. Payment shall be due before commencement of service, unless we have agreed and set up a trade account. If payment fails your order will be cancelled.

Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of the Website.

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.

By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

During security checks we may ask for additional information or documentation to help support the data you supplied.

Subscription Plans

The Customer is required to pay in due time all fees for the use of the Service according to the chosen subscription plan.

Access to the Service shall be provided to the Customer for a certain period of time, according to the chosen subscription plan, upon receiving the subscription payment.

The Customer agrees to pay recurring fees for the chosen subscription plan. The recurring fee, deducted automatically, is based on the price list which is presented on the http://www.totalmarkettraders.com Pricing webpage

The recurring payment of the actual amount for a chosen subscription plan will be issued on the first day after the expiration date of the subscription (hereinafter referred to as the "recurring date"). If the recurring is unsuccessful at that point, TMTRADERS will retry to complete the payment in the following days and, if the completion of the transaction is unsuccessful, will terminate the Service. TMTRADERS is not responsible for any fees charged by the issuers of the credit cards.

TMTRADERS reserves at its sole discretion the right to change the fees for the Service subscription. Customers will be given at least 30 days notice of any change in fees.

User may cancel a subscription at any time, by providing an email notice to Business, at least fourteen (14) days prior to the date of the next scheduled billing, at This email address is being protected from spambots. You need JavaScript enabled to view it..

User’s obligation to purchase and pay for services/products also applies to any Business publications or Services that are offered to you as a “trial offer” unless, and until, User cancels use of those publications or Services, as per the above-stated requirements.

Right to cancel

You have the right to cancel this contract within  days without giving any reason.

The cancellation period will expire after days from the day of the conclusion of the contract (in the case of services).

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post Suite LP34362, 20-22 Wenlock Road, London, England, N1 7GU or e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than-

(a) days after the day we receive back from you any goods supplied, or 
(b) (if earlier) days after the day you provide evidence that you have returned the goods, or 
(c) if there were no goods supplied, days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancelation from this contract, in comparison with the full coverage of the contact.

Refund Policy

If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. Please note: It is your responsibility to notify us of any changes to your card details i.e. you no longer have that account. Refunds can take up to 30 days to process.

Limitation of Liability

We shall have no liability to you unless you notify us in writing at our contact address of any problem within 10 working days of the delivery of the services in question.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the services.

TMTRADERS will not be liable to you for any loss or damage in circumstances where:
(a) There is no breach of a legal duty owed to you by the Supplier or by its employees or agents;
(b) Such loss or damage is not a reasonably foreseeable result of any such breach;
(c) Any increase in loss or damage resulting from breach by you of any term of this contract.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

LINKS TO AND FROM OTHER WEBSITES

Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

SUCCESS OF YOUR BUSINESS OR EARNINGS

What User derives from use of TMTRADERS products/services/information depends upon User’s commitment to, and effort in, applying the information. TMTRADERS does not represent, warrant or guarantee that User will achieve any particular results in business as a result of purchasing and using TMTRADERS products/services/information. User acknowledges that the success of User’s business depends on User’s skills, effort and commitment. PLEASE SEE OUR EARNINGS AND TESTIMONIAL DISCLAIMER ELSEWHERE ON THIS WEB SITE.

SWEEPSTAKES, CONTESTS AND PROMOTIONS

Any sweepstakes, contest or similar promotion made available through Business websites or for which Business may, from time to time, send e-mail messages to you, will be governed by official rules that are separate from and may vary from these Terms. By participating in any such sweepstakes, contest or similar promotion, User will become subject to its specific official rules. Note, however, that User remains subject to these Terms to the extent they do not conflict with the applicable official rules.

NEWSLETTERS

TMTRADERS regularly sends out a newsletter and/or other informational emails (collectively referred to as "Newsletters") to all Users. In these Newsletters, we may inform you about new services, features or products. User may choose to unsubscribe from the Newsletter at any time using the unsubscribe option at the bottom of our emails, or by writing to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or following the unsubscribe link contained in each of the emails.

 

High-Risk Warning

Forex and or Stock trading has large potential rewards, but also large potential risks. The high degree of leverage can work against you as well as for you. You must be aware of the risks of investing in forex and or stocks and be willing to accept them in order to trade in these markets. Forex and or Stock tradinginvolves substantial risk of loss and is not suitable for all investors. Please do not trade with borrowed money or money you cannot afford to lose. This website is neither a solicitation nor an offer to Buy or Sell currencies, futures, stocks, options or otherwise. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed on this website. Any opinions, news, research, analysis, prices, or other information contained on this website is provided as general market commentary and does not constitute investment advice. We will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from the use of or reliance on such information. Please remember that the past performance of any trading system or methodology is not necessarily indicative of future results.

LICENCE AND COPYRIGHT

The Business web site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound and the entire content of the web site is copyrighted as a collective work under UK and International copyright laws. The Business owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or these Terms, no copying, redistribution, retransmission, publication or commercial or non-commercial exploitation of downloaded material will be permitted without the express written permission of Business and the copyright owner. Elements of the web site are protected by trade dress, trademark, unfair competition and other laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors.

You are permitted to print and download extracts from this website for your own private use on the following basis:
(a) no documents or related graphics on this website are modified in any way; 
(b) no graphics on this website are used separately from accompanying text; and
(c)any of our copyright and trade mark notices and this permission notice appear in all copies. 

Copyright Infringement

In accordance with UK and International law, any notifications of claimed copyright infringement should be sent to us immediately. Such notification can be sent by email, to This email address is being protected from spambots. You need JavaScript enabled to view it. or by letter to: tmtraders, 20-22, Wenlock Road, London, England, United Kingdom, N1 7GU.

Copyright Infringement – Digital Millennium Copyright Act

If operating in America: The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you are a copyright owner or an agent thereof and believe in good faith that materials hosted by Business infringe your copyright, you (or your agent) may send Business a notice requesting that the material be removed or access to it blocked by providing Business’s Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online web site are covered by a single notification, a representative list of such works at that website; 
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the Business to locate the material; 
4. Information reasonably sufficient to permit the Business to contact you, such as a name, address, telephone number, and, if available, an e-mail address; 
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. 

If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Business a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. Notices and counter-notices with respect to this website should be sent to : TMTRADERS, Suite LP34362, 20-22 Wenlock Road, London, England, United Kingdom, N1 7GU.

Business suggests that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.

Any rights not expressly granted in these terms are reserved.

OBLIGATIONS OF USER

Use of this website http://www.totalmarkettraders.com, as described below, is prohibited. These descriptions are guidelines and are not intended to be exhaustive or all-inclusive.

Illegal/Criminal Activity The Business web site may not be used in connection with criminal or civil violations of state, federal, or international laws, regulations, or other government rules or requirements. Such violations include theft or infringement of copyrights, trademarks, trade secrets, or other types of intellectual property; fraud; forgery; theft or misappropriation of funds, credit cards, or personal information; and threats of physical harm or harassment.

Security Violations : The Business web site may not be used in connection with attempts, whether successful or not, to violate the security of a network, service, or other system. Examples of prohibited activities include hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software.

Basic Security : User is responsible for maintaining the basic security of its computer system and to prevent its use by others in a manner that violates these Terms. Examples include: improperly securing a mail server so others can use it to distribute spam; improperly securing an FTP server so that it may be used by others to illegally distribute licensed software or media content. User is responsible for taking corrective actions on vulnerable or exploited systems to prevent continued abuse.

Threats : The Business web site may not be used to transmit materials of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.

Offensive Materials : The Business web site may not be used for the distribution of offensive materials, including obscene, pornographic, indecent, and hateful materials. Further, Users agree to adhere to the following requirements:
a. Comply with all laws, ordinances, statutes and applicable legislation and to respect all 3rd-party rights. In particular, User shall not: 
i. Provide, post or otherwise distribute content which is defamatory, threatening, disparaging, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, contains gross exaggeration or unsubstantiated claims, violates the privacy rights of any 3rd-party, is unreasonably harmful or offensive to any individual or community; 
ii. Use or post any pornographic materials or any content that violates any applicable legislation for the protection of minors; or advertise or promote, offer or distribute any pornographic product or products which do not comply with any applicable legislation for the protection of minors; 
iii. Unreasonably annoy (particularly with SPAM) any other User; 
iv. Use or post, without authorization, any content protected by law (e.g. copyright, trademark, patent, utility patent, design patent or other intellectual property (IP) laws), or advertise, promote, offer or distribute any goods or services protected by law; 
v. Use, post or promote any commercial practices considered unfair competition, including progressive customer acquisition practices (such as chain distribution systems, Ponzi schemes, illegal multi-level selling or pyramid sales). 
5. You may not provide, post or otherwise distribute, User content that: 
i. Contains vulgar, profane, abusive, racist or hateful language or expressions, epithets or slurs, text, photographs, videos or illustrations in poor taste, inflammatory attacks of a personal, racial or religious nature; 
ii. Discriminates on the grounds of race, religion, national origin, gender, age, marital status, sexual orientation or disability, or refers to such matters in any manner prohibited by law or moral standards; 
iii. Violates or encourages the violation of any municipal, state, provincial, federal or international law, rule, regulation or ordinance; 
iv. Interferes with any User’s uninterrupted use of the Business website; 
v. Advertises, promotes or offers to trade any goods or services; 
vii. Uploads or transmits viruses or other harmful, disruptive or destructive files, material or code; 
viii. Disrupts, interferes with, or otherwise harms or violates the security of the Business web site or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the Business web site; 
viii. "Flames" any individual or entity (e.g. sends repeated messages related to another User and/or makes derogatory or offensive comments about another User or individual), or repeats prior posting of the same message under multiple threads or subjects. 

WARNING: ANY VIOLATION OF THESE POSTING RULES THAT INVOLVES CRIMINAL CONDUCT OF ANY KIND WILL BE REFERRED TO LAW ENFORCEMENT AUTHORITIES UPON NOTICE RECEIVED BY COMPANY.

It is your responsibility to determine that your input into our site, including use of any chat room areas of our site, including your choice of your user name, conforms to the above conditions. If you notice any content which breaches these conditions, please notify us by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

SPAM : Spam is an unacceptable use of the Business web site. Spam includes any of the following activities:
a. Posting a single message or messages similar in content, to more than five (5) online forums or newsgroups and posting messages to online forums or newsgroups that violate their rules. 
b. Collecting responses from unsolicited e-mail. 
c. Sending any unsolicited e-mail that could be expected, in Business’s opinion, to provoke complaints. 
d. Sending e-mail with charity requests, petitions for signatures, or any chainmail-related materials. 
e. Sending bulk e-mail without identifying in the e-mail a clear and easy means to be excluded from receiving additional e-mail from the originator of the e-mail. NOTE: The inclusion of an opt-out clause does not necessarily legitimize sending unsolicited e-mail. 
f. Sending e-mail that does not accurately identify the sender, the sender's return address, and the e-mail address of origin. 
g. Using Business facilities to violate what could reasonably be considered a violation of another Internet Service Provider's (ISP) acceptable use policy and/or terms of service. 

User is further prohibited from the following activities:
i. Employing any mechanisms, software or scripts when using the Business web site. However, the User may use the interfaces or software provided by Business within the scope of the services available on our web site and in accordance with these Terms;
ii. Blocking, overwriting, modifying and copying of any contents of the Business web site. 
iii. Distributing or publicly disclosing the contents of the web site or any of its terms, without written permission from Business, or
iv. Performing any actions that may impair the operability of the Business web site infrastructure, particularly actions that may overload said infrastructure, servers, bandwidth or other equipment or software

Indirect Access: A violation of these Terms by someone having only indirect access to the Business web site through a User, will be considered a violation, whether or not with User’s knowledge or consent.

General

In addition, these policies apply to any email or content transmitted by User, or on your behalf, that uses a Business account as a mailbox for responses or promotes content, hosted or transmitted, using Business facilities, or that indicates, in any way, that Business was involved in the transmission of such email or content.

The resale of Business products and services is not permitted, unless expressly permitted by these Terms or in a separate written agreement.

Violations of these Terms may result in immediate suspension or termination of your account and our services to you, immediate temporary or permanent filtering, blocked access or other action appropriate to the violation, as determined by Business, in its sole discretion.

When feasible, it is Business’s preference to give notice so that violations may be addressed voluntarily, however, we reserve the right to act without notice, when necessary, as determined by Business in its sole discretion. Business may involve, and will cooperate with, law enforcement, if criminal activity is suspected. Violators may also be subject to civil or criminal liability under applicable law. Refunds or credits are not issued in connection with actions taken for violations of these Terms.

Uses and Other Policies

A. When using our services, User warrants and represents that all of the data provided by you is accurate and complete. User shall report any modifications in the data to the Business web site, immediately upon any changes occurring.

B. User shall not be allowed to have multiple accounts. You may only establish one (1) User account. If Business determines that User has established more than one (1) account, further use of our web site may be suspended or terminated, subject to the sole discretion of Business.

C. User warrants and represents that they are of legal age (18 or older) to use our web site, at their time of use, or that they are a legal entity, created by operation of law.

D. User may download or print a single copy of any portion of the content solely for personal, non-commercial use, provided they do not remove any trademark, copyright or other notice from such content.

Requests to use Business content for any purpose other than as permitted in these Terms shall be directed to Business at: This email address is being protected from spambots. You need JavaScript enabled to view it.

I. Business shall not be liable for User interactions with any 3rd-parties, businesses and/or individuals found on the Business web site or through the services provided. This includes, but is not limited to, payment and delivery of services, and any other terms, conditions, warranties or representations associated with such dealings. These dealings are solely between User and such 3rd-parties, businesses and/or individuals. User understands and agrees that Business is not responsible for any damage or loss incurred as a result of any such dealings. Business is under no obligation to become involved in disputes between Users of our web site, or between Users on our web site and any 3rd-party. In the event of a dispute, User agrees to release Business its officers, employees, agents and successors in rights, from claims, damages and demands of every kind, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and our service.

USER FORUMS, CONTENT, AND PARTICIPATION

Data Protection

TMTRADERS recognizes that any data provided by User to us is extremely important and we shall, therefore, be particularly sensitive in handling such data. Users are advised that there are inherent security risks in transmitting data, such as emails, credit card or personal information, via the Internet, because it is impossible to safeguard completely against unauthorized access by 3rd-parties. Nevertheless, Business shall do what is reasonable to safeguard your data, subject to this cautionary limitation.

In particular, personal information will be transmitted via the Internet only if it does not infringe upon 3rd-party rights, unless the respective party has given prior consent in view of such security risks. Accordingly, Business shall not be held liable for any damages incurred as a consequence of such security risks or for any related acts of omission on our part.

PLEASE SEE OUR PRIVACY POLICY, STATED SEPARATELY, ON THE COMPANY WEB SITE.

Rights to Content Use

Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

When User posts content or contributions to the Business web site, User grants Business a limited, revocable, nonexclusive and non-assignable right of use for the respective content or contribution that Business is entitled to utilize for any purpose allowed by these Terms. In particular, Business is entitled to use said content or contribution posted by User for marketing or in any other way. Business may use User content or contributions in any form, format, or medium of any kind now known or later developed.

Although User grants Business a license, as stated above, WE DO NOT OWN USER CONTENT. This license grants us certain rights and also proscribes limitations of what we may do and not do with the content, more fully described as follows:
(a) Business may not sell or give away User content as permanent downloads or physical copies, alone or in a compilation;
(b) Business may not continue exercising the license after User provides us with a request for termination, as described below; 
(c) Business may not use, license or sub-license another party to use User/Member content outside of the Business web site; 
(d) Business may let other parties exercise these rights